I think you are right and this is the way how to clear that, but the buton for additional menu don`t reacting at all. Does anybody know where I could get it or how I can solve this problem? After poking around at bit, it would seem that the printer needs a firmware re-flash to get it back up and running (It appears to be that's what it wants to download when the error appears.) However, I can't find the firmware anywhere. (When the cable is unplugged, it says download paused or something to that effect. They had a power surge a few weeks back, and ever since then their printer hasn't been fully initializing.Īfter you turn it on, you receive a message saying 'download 7701 connected' whenever a USB cable is plugged in. Hello, I have a customer with a Canon MF6550 Multifunction printer.
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